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Shipping & returns:

On-Line Shop orders will be shipped from the 11 Jan 2022.

Delivery Policy 

(Applicable to website Online purchases Only)

Orders from the value of R1350.00 or more will be delivered free of charge to all main lying areas. Delivery times are subject to the availability of stock and the region of delivery. Deliveries in main lying areas will take 3 to 5 working days

Returns Policy

We offer a 7 day no-hassle returns period on items purchased through our website. Within 7 days you can return items for a full refund or exchange your items. Delivery costs on returned items are at the customers expense. If you would like MusiCraft to arrange collection then give us a call for a quote.

Accessories can be returned within 7 days provided the item being returned is:

-      Undamaged, unused and unopened with the original labels and stickers still attached.

-      Returned within the stated period (7 days starting from the day the item is received by you)

-      Not missing any accessories or parts.

-      NOT a digital product such as an ebook or the item is NOT a magazine, book or any form of reading material.

Instruments and mouthpieces can be returned within 7 days provided that the goods are:

-      Undamaged

-      Returned within the stated period (7 days starting from the day the item is received by you)

-      They are not modified in any way by the customer.

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